Let us know which device you need repaired.
JUST 4 EASY STEPS
HOW TO BOOK YOUR REPAIR
STEP 01.
Fill in the Form
Complete the form by selecting your device details, issue, and personal information.
STEP 02.
Technician Comes to You
The technician will arrive at your doorstep to repair your device right at your location.
STEP 03.
Device Collected if Not Fixed
If the technician can’t fix it onsite, your device will be safely taken to the Phone Wave store for repair.
STEP 04.
Phone Delivered Back
Once repaired and tested, your phone will be delivered back to your address securely.
Who We Are
Certified Experts You Can Trust.
- Expert Technicians
- Quality Repairs
- Friendly Service
- Excellent Reputation
General Faq
Some Frequently Asked Questions Here.
Phone Wave is a leading mobile repair service in Poole & Bournemouth, offering door-to-door phone repairs for ultimate convenience. We specialize in fast, professional, and reliable smartphone repairs at your location.
Our door-to-door repair service is designed for your convenience. Simply book your repair through our website, phone, or WhatsApp, and we’ll arrange a time to collect your device from your location. Once received, our expert technicians will carry out the repair at our facility using either high-quality third-party parts or genuine parts, based on your preference. After the repair is complete—usually within the same day or the next business day—we’ll deliver your device back to you. All repairs come with a 6-month or 1-year warranty, depending on the parts used, giving you peace of mind and professional support throughout the process.
We repair a wide range of issues, including:
- Screen replacements
- Battery replacements
- Charging port repairs
- Water damage fixes
- Speaker & microphone issues
- Software troubleshooting
Yes! We provide repairs for iPhones, Samsung, Google Pixel, Huawei, and more. If you’re unsure about your device, feel free to contact us.
Yes, there is a small call-out charge for our door-to-door repair service, which ranges from £4.99 to £9.99, depending on your location and distance from our shop. We always inform you of the exact fee during booking—no hidden charges, just transparent pricing for a convenient, hassle-free service right at your doorstep
For Apple iPhones and Google Pixel devices, we use high-quality third-party parts that are carefully tested for performance and durability. These parts come with a 6-month warranty. If you prefer genuine original parts, we’re happy to source and install them upon request—these come with a 1-year warranty for added peace of mind.
For Samsung devices, we always use original Samsung parts, which also come with a 1-year warranty to ensure maximum reliability and satisfaction.
Prices vary depending on the repair type and phone model. Click “Book a Repair” on our website for a free quote with transparent, upfront pricing and no hidden fees.